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PolyU Library

OneSearch Discovery Platform

What is myRecord?

MyRecord allows you to view all your loans and requested items, including those borrowed via HKALL or your JULAC Library Card. You can also renew the borrowed item(s) here.

How to use myRecord?

  1. Visit the Library homepage, click on ​.
  2. Select your user type and login.
  3. Sign in with your NetID and NetPassword.
  4. In myRecord, you are able to view:
  • Loans
    • View your current loans & reading history
    • Renew your checked-out items
  • Requests
    • Check the status & progress of your requests
  • Fine + Fees
    • View the outstanding fines & fees in your account
  • Blocks + Messages
  • User Privileges

Click to see steps in screenshots

How do I pay overdue fines via online payment?

Library users can make online payments and settle their overdue fines by credit card, Alipay, WeChat Pay, or FPS.  Please follow the steps below:

1.    Log in to myRecord on the Library homepage.

2.    Click on the “PAY” button under the “Fine+fees” tab.
     

3.    Your overdue fines information will be shown on the Library Online Payment Service page.  Read and follow on-screen instructions to start the payment.

4.    Select the fines you need to settle, then click “Next” to go to the next step.
     

5.   A verification page will be shown to confirm your selections.  If the information is correct, click “Pay via PolyU online payment portal” to proceed, or click “Cancel” to re-select the overdue fines.
     

6.    On the next screen, select your payment method. Then, click “Process Payment”. 

    

7a. Alipay / Wechat Pay / FPS

Open your mobile payment APP and scan the QR code to pay.
    

7b. Visa / Mastercard / UnionPay

Enter your card information and click “Pay now”.

     

8. A "Payment Successful" message will appear. Click “Next” and you will be directed to the Payment Receipt page. A payment receipt will also be sent to your email.