The library has a rich collection of resources, but we do not subscribe to everything. To obtain materials beyond our collection, you may use the services below.
There are chances that the book you need is not available in the library. It could be because our library does not have the book, or our copy has been checked out by another user.
Here are two ways to help you:
⦿ Option 1. HKALL - faster
HKALL is a shared platform by 8 UGC-funded university libraries in Hong Kong. Eligible users can request a book from other libraries when the copy in PolyU is not available. The book will be then delivered to our Library in about 2-3 working days for pick-up.
⦿ Option 2. Place a hold (wait in the queue)
Place a hold to reserve a book when the book is only available in our Library and there are no available copies from HKALL. After you place a hold, the previous user will be asked to return the book in about 28 days.
Follow the steps below to request a book from HKALL, or reserve a local copy when HKALL does not apply.
Sometimes you may not be able to get the full-text of a journal article because the library does not have the subscription of the journal. In this case, you can request a copy of the article via our Interlibrary Loan (ILL) service.
Follow the steps to place a request from OneSearch:
Alternatively, you may also directly submit the request form from this page.