Interlibrary Loan and Document Delivery Services (ILL&DDS)

Delivery & Pick-up Method

The Library will send a notification email to you once the requested item is available. 

For returnable items obtained by ILL, you can pick up at Loan and Return Counter (P/F) in person. There will be a due date slip attached on the item. The due date is fixed no matter when you pick up the book. Items not picked up before the due date will be returned to the lending library without further notification. 

For e-materials obtained by DDS, the Library will provide a secure URL in the notification email for you to download within 30 days. You may refer to our User Guide to learn how to download the material. You can keep the item for research and private study purposes. Items not downloaded within the 30-day period will be removed without further notification. 

For print materials obtained by DDS, you can pick up at the Loan and Return Counter in person. You can keep the item for research and private study purposes. Items not picked up within the 30-day period will be discarded without further notification. 

Loan Period

For returnable items obtained from ILL, the loan period is dependent on the policy of the lending library, which is typically between 3 – 8 weeks. The lending institution reserves the right to recall the item before the due date. 

You can keep the copy received from DDS for research and private study purposes.