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PolyU Library

Interlibrary Loan and Document Delivery Services (ILL&DDS)

Provide support to the PolyU community by obtaining literature beyond collections in the PolyU Library.

Submit a Request

Eligible users can submit a request via PolyU ILLiad System:

 

You may refer to User Guide or Video Tutorial to learn how to place a request.

Video Tutorial

Video Tutorial


You may refer to the video tutorial to find out how to place an ILL or DDS request.

Contact Us

 Phone   2766-6971 (ILL&DDS Team)
 Whatsapp   2766-6863
 Email   lbilloan@polyu.edu.hk
 In Person   Enquiry Counter, P/F, 
  Pao Yue-kong Library

Place a Request


So to ensure that you can get your desired items promptly, do check library collections first before making a request.  Here are some Tips to Check Library's Collection.  You can then place a request by referring to our video tutorial or following the steps below:

  1. Mouse-over USING THE LIBRARY from our homepage.
  2. Click on Interlibrary Loans.
  3. Click on the Submit a Request button and login with your NetID and NetPassword.
  4. You will then be able to view your quota information. Click on Logon to ILLiad to continue.
  5. Select an appropriate type of literature under New Request. Learn how to fill-in information for different types of literature here.
    *Notes: Due to the copyright restriction, you should not request more than one article in the same issue of a journal or more than a reasonable proportion of a book.
  6. Click on Submit Request after filling in the required information on the request form. 
  7. You will receive a notification email once the item requested is ready for your use.

Click to see steps in screenshots

Make sure you have checked our collection before placing a request.  Tips to Check Library's Collection here.

Request Form Examples


You may refer to examples of request form for different types of literature below:

Required fields on the Article Request Form include:

  • Title: Name of the journal, conference proceedings or anthology
  • Volume: Number of years the publication has been circulated
  • Year: Publication year of the article
  • Article Title: Name of the article

You can identify the following information from an article reference:


Example of a completed Article Request Form: 

Note that you should not request more than one article in the same issue of a journal due to the copyright restriction.

Required fields on the Loan Request Form for books include:

  • Title: Name of the book
  • Author/Editor: Writer or creator of the book.

You can identify the following information from a book reference:


Example of a completed Loan Request Form:

Required fields in the Book Chapter Request Form include:

  • Book Title: Name of the book
  • Year: Publication year of the book
  • Chapter Title / Chapter no.: Name or the number of the book chapter

You can identify the required information from a reference for a book chapter:


Example of a completed Book Chapter Request Form:

Please submit separate Book Chapter Request forms to request for multiple chapters. Note that you should not request more than a reasonable proportion of a book due to the copyright restriction.

Required fields on the Conference Paper Request Form include:

  • Conference Name
  • Author of the Paper
  • Title of the Paper

You can identify the following information a conference reference:


Example of a completed Conference Paper Request Form:

Required fields on the Patent Request Form include:

  • Title
  • Country
  • Patent Number

You can identify the following information from a patent reference:


Example of a completed Patent Request Form:

Required fields on the Thesis Request Form include:

  • Title
  • School
  • Year

You can identify the following information from a thesis reference:


Example of a completed Thesis Request Form:

Check Progress


To check the progress of the requested item, you may follow the steps below:

  1. Perform steps 1 - 4 in Place a Request, or directly logon to ILLiad via here.
  2. Click on Outstanding Requests on the sidebar. You can then check the progress under Status.

    Click to see the screenshot

  3. You can check the detailed description of the various types of status here.

Download Articles


To download an article received from DDS, you may follow the steps below:

  1. Perform steps 1 - 4 in Place a Request, or directly logon to ILLiad.
  2. Click on Electronic Articles on the sidebar.
  3. Click on the PDF icon to download the article.

    Click to see steps in screenshots

Request for Renewal


To request renewal of checked out ILL items, you may follow the steps below:

  1. Perform steps 1 - 4 in Place a Request, or directly logon to ILLiad via here.
  2. Click on Checked Out Items - Book Renewal on the sidebar.
  3. Click on the transaction number of the item you would like to renew
  4. Double-click on the Renew Request button to submit a renewal request.