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PolyU Library

Interlibrary Loan and Document Delivery Services (ILL&DDS)

Provide support to the PolyU community by obtaining literature beyond collections in the PolyU Library.

Submit a Request

Eligible users can submit a request via PolyU ILLiad System:


You may refer to User Guide or Video Tutorial to learn how to place a request.

Contact Us

 Phone   2766-6971 (ILL&DDS Team)
 Whatsapp   2766-6863
 In Person   Enquiry Counter, P/F, 
  Pao Yue-kong Library

Eligible Users & Quota

Eligible users can request up to 150 items per academic year (1 September to 31 August). Undergraduate students in programmes leading to PolyU awards can also request up to 20 items per academic year.

Once a request has been submitted, it will be deducted from the user’s quota regardless of whether the requested material could be obtained. The used quota will be topped up at the start of every academic year. The unused quota will not be carried forward to the next academic year.


Quota** per
Academic Year

  • Academic and Administrative Staff*
  • Visiting Academic Staff
  • Research Assistant & Associates
  • Postgraduate Students
  • Undergraduate Students#
    (in programmes leading to PolyU awards)

* Including academic and administrative staff in CPCE.

** Users can still place an ILL or DDS request after the quota is reached with over-quota charges below:    
    - Materials from local source: HK$30 per filled ILL or DDS request 
    - Materials from overseas source: HK$250 per filled ILL request; HK$150 per filled DDS request

# We will source articles and book chapters from libraries with reciprocal agreements only for undergraduate students.